Global Mobility Expert

Global Mobility Expert

Place of work: Cracow

Job purpose:

As a Global Mobility Expert, you will play a key role in delivering end-to-end operational support for international assignment cases within a Shared Services model, working closely with the Global Mobility CoE and global stakeholders.

This role is focused on case support & administration, ensuring that all operational aspects of international assignments are executed accurately, consistently, and in line with defined processes and timelines. You will act as a central coordination point between Global Mobility CoE, HR, Payroll, Finance, and external vendors, ensuring smooth execution and high-quality service delivery.

Responsibilities:

• Provide operational support to the Global Mobility Business Partners in the CoE across assigned mobility activity
• Manage day-to-day communication and ensure accurate and timely execution of the tasks
• Prepare cost estimates and compensation calculations, and support assignment documentation (e.g. assignment letters and agreements)
• Initiate and coordinate external vendors (tax, relocation, payroll, insurance), ensuring smooth service delivery and follow-up
• Provide and validate payroll-related inputs for mobile employees, supporting accurate and timely payroll processing
• Support re-charge and invoicing processes, including cost validation and coordination with Finance
• Maintain accurate assignment data and documentation in Mobility systems, ensuring data quality and audit readiness
• Prepare reports, trackers and case updates to support operational monitoring and stakeholder communication
• Identify and escalate risks, delays or inconsistencies in case execution
• Contribute to process improvement and standardization within Global Mobility operations

Candidate’s profile:

• Bachelor’s degree (or equivalent) in HR, Business Administration, Finance or related field
• Previous in-house Global Mobility experience is preferred, ideally with strong exposure to Global Mobility processes in Shared Services delivery
• 3-6 years of experience in HR Operations, Shared Services, Global Mobility, or a coordination-focused role
• Experience in expatriate tax, immigration, payroll, and relocation processes, with the ability to identify complexities and flag to the Global Mobility CoE
• Knowledge of compliance-driven HR processes, payroll administration, and annual cycle activities affecting mobile employees
• Ability to build effective working relationships with local HR, Payroll, Finance, Compensation, and external providers
• Good Excel and MS Office skills; experience working with tools, trackers, and systems
• Fluent English (spoken and written)

We offer:

• Real life opportunities to develop and grow with us and contribute to the world around us
• Competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• Annual bonus depending on company annual results and individual performance
• Wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• Referral awards
• Online fitness trainings
• Hybrid Work
• Nice and Friendly atmosphere

Who we are:

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.